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  1. Organizational Assessment and Improvement in the Public Sector

    By Kathleen M. Immordino

    Series: ASPA Series in Public Administration and Public Policy

    Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels...

    Published October 12th 2009 by CRC Press

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